Frequently Asked Questions

Welcome to the FAQ (Frequently Asked Questions) for Please review our comprehensive list of questions and the solutions to solve many common problems. If you need further assistance, please contact our staff by sending an email from the Customer Support page or calling us at 716.338.0332 between 9-5, M-F (Eastern). Questions regarding content can be directed to Digitell, Inc at 716.338.0332 or


Q: I can't remember my Username or Password to login.
A: Click Login and then Forgot your password. Enter your email address you registered with and an automated email with your username and temporary password will be sent to the email address on your account. Check Spam/Junk folder if you don't see the email in your inbox. If the email on your account is no longer valid, please contact Customer Support at 716.338.0332 to have it manually reset.

Live Webcast Evaluations

Q: How do I complete evaluations if I was a LIVE WEBCAST participant?
A: Log in to your account and click on the My Account link. Navigate to the webcast conference you attended and click on Evaluations. Complete the speaker evaluations for each session you participated in by clicking on the Take Evaluation link. After you have completed the speaker evaluations, complete the Overall Evaluation.